Maya reads every email that comes in. Most days she's back to you within a couple of hours. Before you write, please check below — some issues we genuinely can't help with, and we'd rather tell you than waste your time.
We don't have access to your card account. Your issuer can freeze the card and replace it with the balance intact.
If you see a charge you didn't make, the issuer is who handles disputes. Have the date, the amount, and the merchant name ready.
Site bugs, balance check problems, partnership requests, journalists, or just questions about how we run things.
support.vanilliagift@gmail.com